These documents govern your use of VAMS BIOME. VAMS BioInnovation Private Limited is the contracting entity. Our reports are educational and wellness-oriented and are not a medical diagnosis.
Website policies
- Privacy Notice — How we collect, use and protect your personal and sequencing-derived data.
- Terms of Service — The terms of sale and service for VAMS BIOME products.
- Regulatory Disclosure — What VAMS BIOME is and is not — educational, non-diagnostic.
- Medical, Wellness & Scientific Disclaimer — The scope and limits of our reports.
- Shipping, Cancellation & Refund Policy — Dispatch, kit returns, replacement and refunds.
- Cookie Notice & Consent Settings — Cookies we use and how you control them.
- Subprocessor & Data-Transfer List — Our subprocessors and transfer safeguards.
- Grievance Redressal & Complaints — How to raise a grievance or complaint.
- Acceptable Use Policy — Rules for the website, dashboard, portals and API.
- Accessibility Statement — Our accessibility commitment and how to get help.
Test & consent documents
- Microbiome Test Informed Consent — What you consent to when taking a test.
- Sample Collection & Processing Consent — How your sample is collected and processed.
- Research & Secondary-Use Consent (optional) — Separate, optional consent for research uses.
- Data & Sample Retention Schedule — How long we keep data and samples.
- Minor/Guardian Consent & Age Policy — Age requirements and guardian consent.
- Withdrawal & Sample-Destruction Request — Withdraw consent and request destruction.
- Clinical Escalation & Incidental Findings — Why reports are non-diagnostic.
- Report Interpretation & Limitations — How to read your report and its limits.
- Test Failure & Recollection Policy — If a sample fails or is insufficient.
- Professional-Use Terms — For clinicians, laboratories and researchers.